If restaurants functioned like shrink-wrapped software

Patron: Waiter!

Waiter: Hi, my name is Bill, and I’ll be your Support Waiter. What seems to be the problem?

Patron: There’s a fly in my soup!

Waiter: Try again, maybe the fly won’t be there this time.

Patron: No, it’s still there.

Waiter: Maybe it’s the way you’re using the soup; try eating it with a fork instead.

Patron: Even when I use the fork, the fly is still there.

Waiter: Maybe the soup is incompatible with the bowl; what kind of bowl are you using?

Patron: A SOUP bowl!

Waiter: Hmmm, that should work.  Maybe it’s a configuration problem; how was the bowl set up?

Patron: You brought it to me on a saucer; what has that to do with the fly in my soup?

Waiter: Can you remember everything you did before you noticed the fly in your soup?

Patron: I sat down and ordered the Soup of the Day!

Waiter: Have you considered upgrading to the latest Soup of the Day?

Patron: You have more than one Soup of the Day each day??

Waiter: Yes, the Soup of the Day is changed every hour.

Patron: Well, what is the Soup of the Day now?

Waiter: The current Soup of the Day is tomato.

Patron: Fine.  Bring me the tomato soup, and the check.  I’m running late now.

[The waiter leaves and returns with another bowl of soup and the check]

Waiter: Here you are, Sir.  The soup and your check.

Patron: This is potato soup.

Waiter: Yes, the tomato soup wasn’t ready yet.

Patron: Well, I’m so hungry now, I’ll eat anything.

[waiter leaves.]

Patron: Waiter!  There’s a hair in my soup!

The check:
Soup of the Day …………………………………… $5.00
Upgrade to newer Soup of the Day  …………. $2.50
Access to support ………………………………… $1.00

Joke courtesy of Ray Keefe of Successful Endeavours, via ‘The Embedded Muse’ which is Jack Ganssle’s eNewletter. Jack is a legend in the embedded software community.

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3 Response to “If restaurants functioned like shrink-wrapped software”


  1. 1 Daniel Agnellosi

    A out-of-towner in New York at the height of the tourist season decided to revisit an uptown restaurant he had enjoyed on a previous trip to the city. Finally catching the eye of an overworked waiter, he said, “You know, it’s been over five years since I first came in here.” “You ll have to wait your turn, sir,” replied the harried and now irritated waiter, “I can only serve one table at a time.”

  1. 1 Jewelry and Food Preparation | Prime Skills
  2. 2 Customer Service 101 | Prime Skills

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